Your Phone Service, Your Way
Choose the plan that fits your home or business needs.
Home Plan
$19.50
PER
MONTH
MONTH
Installation Fee
$29.40
Business Plan
$20.50
PER
MONTH
MONTH
Installation Fee
$29.40
Choose the plan that fits your home or business needs.
Caller ID lets you know who is calling before you pick up. Call Number delivery, Caller Name, or Caller Name and Number delivery allows you the see the date, time, phone number and name of most direct dialed local calls and some long distance calls, letting you choose whether or not to answer! Anonymous Call Rejection (automatic rejection of all calls marked anonymous or blocked) is also available with this feature.
This feature means your phone can transfer incoming calls to another number of your choice. Great for the business person who wants to catch after-hours business calls at home, or for anyone who doesn’t want to miss an important call.
$0/month
FREE one-time setup (Residential only)
This features alerts you if you have an incoming call while you are already on the line. You may then put the first party on hold while you catch your second call.
$0/month
FREE one-time setup (Residential only)
Three-way calling lets you talk with two other people at the same time on one call.
$2.50/month
$5 one-time setup
Provides the customer with the ability to add a second directory number to an existing telephone line. Each telephone number assigned to a line with a unique ring pattern.
Monthly Rate: $3
Connection $5
Call up to 30 of your most frequently dialed numbers by dialing a single one-digit code. This includes long-distance and DDD numbers.
Monthly Rate: $3.50
Connection $5
Provides a distinctive ringing pattern for specified numbers.
Monthly Rate: $2.50
Connection $5
Allows the customer to transfer selected calls only to another number.
Monthly Rate: $2
Connection $5
Provides the customer the ability to screen incoming calls by creating a directory of specified numbers to accept or reject calls from.
Monthly Rate: $2
Connection $5
This feature enables a customer to place a call to the telephone number associated with the more recent call received, whether or not the call was answered or the number is known. It provides the subscriber with the directory number, date and time of call. Monthly Rate: FREE! Connection FREE! (residential customers only)
Monthly Rate: FREE!
Connection FREE! (residential customers only)
Call up to 8 of your most frequently dialed numbers by dialing a single one-digit code. This includes long-distance and DDD numbers.
Monthly Rate: $2.50
Connection $5
Permits the customer to have the system redial the last outgoing telephone number dialed from his/her line. If the redialed telephone number is busy, the Cooperative’s equipment will monitor the line for a maximum of thirty (30) minutes beginning with the customer’s activation of this feature in an attempt to establish the call. If during this queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the network is ready to place the call. When the customer picks up the telephone, the call will automatically be placed.
Monthly Rate: $3
Connection $5
Call trace enables the customer to initiate an automatic trace of the last completed incoming call.
$8 Per Call
Connection $5
Questions?
CALL CCTC 325.348.3124Lifeline Assistance or can help qualified customers get phone service at a lower cost. This is a government program administered by the Public Utility Commission of Texas that helps eligible low-income households pay for basic telephone and broadband services.
Looking for a local number? You can easily search local residential and business listings right here on our website.
View Phone Directory
If your home phone service is provided over fiber, it requires electricity to work. During a power outage, your phone will not function without backup power, including the ability to call 911 emergency services.
Report telephone trouble during business hours: 325-348-3124
To report trouble while we are closed, please call 636-3333 and a repairman will return your call as soon as possible.
For many years, your home telephone would allow you to stay connected to emergency voice services during a power outage. However, if your residential voice telephone service is provided using fiber optics rather than the traditional copper based line, the residential voice telephone service requires backup battery power to continue functioning during an outage. To avoid a disruption of home voice service during an outage – and to maintain the ability to connect to 911 emergency services – Coleman County Telephone Cooperative, Inc. (CCTC) provides you with an 8 hour battery for the backup power for your residential voice telephone service at the time of the initial installation at no additional cost. You may extend your standby power by purchasing a 24 hour battery at approximately $200 or additional 8 hour batteries at approximately $80 each through CCTC.
The backup batteries for telephone modems provided by CCTC allow you to continue to use your home voice services during a power outage. Without a backup battery or alternate backup source such as a generator, customers with fiber based residential telephone service will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your telephone is by using some form of backup power.
Our backup battery does not provide power to any services other than voice. Home security systems, medical monitoring devices and other equipment will not run on a residential voice telephone backup battery.
As previously noted, an 8 hour backup battery has been provided by CCTC during the initial installation. However, the battery provided by our company may need to be replaced every two or three years or when the battery is no longer functioning.
CCTC provided replacement backup batteries –
Third Party provided spare backup batteries –
Backup batteries are expected to last at least 8 hours on standby power. The backup battery should give you at least 6 hours of talk time. If you feel that is not enough time, you may extend your standby power by purchasing from our company or a third party additional spare 8 hour batteries or a 24 hour battery.
Please follow the more detailed instructions included with your battery for proper use, storage and care of your battery to ensure that it will function as needed during a power outage. If you do not store your battery correctly, it may shorten its useful life. Environmental factors such as temperature can shorten your battery’s useful life. We recommend that you store your battery above 41°F and below 104°F. These batteries are usually not rechargeable. They will not last forever and should be replaced every 2 to 3 years, or when the indicator light for the battery shows that it is low or out of charge. You should also periodically, as described in the instructions included with your battery, remove and test your battery to verify both the operation of the backup battery and its condition.
You may pay in person, by mail, online or by calling our office to make arrangements.
In Person
In Office or Drive-Through
Monday-Friday, 8:00 a.m.-5:00 p.m.
206 N. 2nd Street
Santa Anna, TX 76878
By Mail
Coleman County Telephone Cooperative, Inc.
P.O. Box 608
Santa Anna, TX 76878
Online
325-348-3124 
